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You are highly reliable with a GSD mindset despite external circumstances. Initiative to work independently and help the team even if not given a task. Able to function with minimal supervision and can work efficiently with good results. Easy to train and able to adapt to a fast paced environment/any work scenarios and can keep up with daily/weekly SOPs. With sense of urgency, resourceful and has due diligence to come up with solutions on his own for every challenge encountered. #Cach dung status magic how to
Knows how to communicate professionally and with high attention to detail. Education required: A graduate of bachelor’s degree in any course. Tools/Systems Proficiency - Experience in G-Suite (especially Calendar, Sheet, Docs), CRM (Hubspot), and Slack is a plus.
Knowledgeable in sending professional emails/communication.Must know how to plot events on Google Calendar and set up email templates on Gmail.At least 1 year of experience in a BPO company as an admin, virtual assistant, cold caller, manager, etc.Coordinate with other teams and individuals to fulfill each needed record: Sales admin to coordinate with other teams such as matching / CRM / ARM / Finance / VIP / Hubspot Team, etc to for clarification of record and or if needed by BDM for troubleshooting of softwares (if bdms need finance forms / removal of cc on file - bdms can directly post on finance channel - especially for easy questions that can be answered easily by other teams (5% of time).Calling and Texting of Assistants not yet at the meet link with client: Sales admin to send text and call reminders to assistants via internal Magic dashboard upon BDM’s request.
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Enroll client registration link / Create account on behalf of client should client registration link provided by BDM doesn’t work: Sales admin to enroll client and provide BDM client registration link (10% of time). Gatekeeping of records (deal cards), Posts of BDMs and more importantly, credit card on file: Prior to client meeting an assistant, Sales Admin to monitor the records created by business development managers and make sure they are all in sync (date and timezone) with the calendar invites created (25% of time). Manage Business Development Manager’s Calendar should somebody call out last minute within the shift: Should a Business Development Manager or BDM Supervisor call out, paired sales admin to block the calendar of BDM immediately within the shift so calls wouldn’t come in. Manage calendar bookings of clients with Magic Dedicated: Sales Admin to list down calls booked by clients for the day, add them in a tracker and create it as a thread in Slack for Business Development Managers to post Verbal Wins (40% of time). #Cach dung status magic update
You will also update databases regularly, and create sales trackers for calls and other data needed. You are expected to support the Business Development Managers and Assistant Project Managers for their initiated projects and log sales calls on tracking sheets via G Suite and Hubspot. We’re looking for a Sales Administrator who will help create accounts for new clients.